Centre For Sight

Service: UPS Installation & Maintenance

Background

The YorPower UPS team were tasked with urgently supplying, installing and commissioning a new UPS unit for a Laser Eye Surgery as they had a 15-year-old UPS on site that unfortunately had not been maintained since 2019.

Challenges

They needed their UPS back up and running within 2 days as they had surgeries booked in and could not risk carrying them out without back up power, meaning they would be cancelling them if the UPS issue was not resolved.

We offered them a like for like solution but the lead time of this was approximately 5 weeks which they could not wait for as they needed to perform laser eye surgeries – so back up power was an absolute must have.

Therefore, we came up with a plan of action which involved installing a 10kVA single phase Riello S3M unit and 200 number of 12v 9ah batteries housed in a separate cabinet.

Summary

Once the unit and parts were ordered, UPS engineer, Jack, travelled to Riello HQ in Wrexham to collect all the kit. Within 2 days of first contact with the client, Dylan and Lead UPS engineer, Annmarie, headed to site to strip out the existing install and prepare for the new. The UPS was situated on the roof of the building with only a lift for access which had a 400kg weight limit. From there it was over the roof which was covered in gravel, which was tricky for the team to transfer the equipment.

The kit arrived via Jack, and the team of 3 started the build. Altogether, the installation took around 3 hours and the UPS was commissioned at 19:45 that evening and tested on load. Within 2 day of initial contact, the Laser Eye Surgery had a reliable UPS unit up and running and could continue business as usual.